At Couch Shine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website www.couchshine.com or use our services.
When you use our website or services, we may collect the following types of information:
Personal Information:
Name
Email address
Phone number
Address or location (if required for service delivery)
Non-Personal Information:
Browser type and version
Device type
Pages visited on our website
IP address and usage data
Cookies and Tracking Technologies:
We may use cookies and similar technologies to enhance your browsing experience, remember preferences, and improve our website’s performance. You can choose to disable cookies in your browser settings, but some features may not work properly.
We use the information we collect to:
Provide and manage our cleaning services
Respond to inquiries and customer support requests
Process bookings, payments, and service confirmations
Improve our website, services, and user experience
Send occasional promotional emails or updates (with your consent)
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited cases:
Service Providers: Third-party vendors who help us deliver services (e.g., payment gateways, scheduling tools)
Legal Requirements: When required by law or to protect our rights, safety, or property
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or storage system is 100% secure.
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications
Request information on how your data is used
To exercise these rights, please contact us at contact@couchshine.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: contact@couchshine.com
Call/WhatsApp: 8097041187
Website: www.couchshine.com
